Crossroad launches its EDI Mission Critical Support Service

EDI MCS or EDI Mission Critical Support is a one stop technical helpdesk for global EDI users. The purpose of EDI MCS is to understand and provide knowledge based technical support to EDI users arising out of issues related to EDI GAP Analysis, EDI Map development, Trading Partner setup, EDI Map Translation, Testing in the staging and production environment. It’s a Value Added Service (VAS) provided by Crossroad which goes beyond the scope of standard support offerings.

Crossroad aims to provide this service through its EDI MCS portal. The target audience of the MCS service includes EDI professionals, Consulting companies who provide EDI services to its customers and EDI end users which includes corporate in the retail, automobile, electronics, pharmaceutical and manufacturing business.

For more information on Crossroad EDI MCS visit our MCS portal click here.